Política de envío
Thank you for shopping with Mix Radio.
All products are made to order through our trusted production partners. This means every item is produced specifically for you after your order is placed.
Order processing
Orders are typically processed within 2–7 business days before they are shipped.
Processing times may be longer during holidays, sales events, or periods of high demand.
Shipping times
Estimated delivery times after production:
- Norway: 3–10 business days
- Europe: 5–15 business days
- United States & Canada: 5–15 business days
- Australia & New Zealand: 7–20 business days
- Rest of the world: 10–30 business days
Delivery times are estimates and may vary depending on customs, local carriers, weather conditions, and other factors beyond our control.
Shipping costs
Shipping costs are calculated during checkout based on your delivery address and the products ordered.
Order tracking
When your order has been shipped, you will receive a shipping confirmation email with tracking information (when available).
Please allow up to 48 hours for tracking information to become active.
Customs and import taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the customer.
Incorrect shipping address
Please ensure your shipping address is correct before completing your purchase.
Mix Radio is not responsible for orders shipped to an incorrect address provided by the customer.
If you notice an error, contact us immediately at:
If production has not started, we will do our best to update your shipping information.
Lost or delayed packages
If your package appears to be delayed or lost, please contact us at:
We will work with our shipping partners to investigate and assist you.
Contact
If you have any questions regarding shipping, please contact us:
Mix Radio